To ensure the stability and security of the campus IT infrastructure during the Spring Festival, all IT infrastructure-related service changes will be suspended from 2025/1/27 0:00 to 2025/2/4 24:00. The specifics are as follows:
- Suspend All IT Infrastructure Changes
During the Spring Festival, all changes related to campus networks, data centers, cloud platforms, HPC, and other infrastructures will be suspended. This includes any data modifications and configurations, backups and version upgrades, equipment additions/removals, and cabling operations. Upgrades to application software on the cloud platform will also be suspended, and no drills that could impact the overall network operational security will be arranged. A 9-day network quiet period will be maintained. Campus user network access, maintenance, and troubleshooting will not be affected.
- Disable Non-essential Permissions
(1) EasyConnect VPN permissions will be temporarily disabled to further ensure network security and will be restored after the Spring Festival holiday. If it is necessary to retain permissions during this period, please apply in advance to the Information Technology Department (ITD).
(2) Access to the data center will generally be restricted to operations and maintenance personnel only. If it is necessary for other personnel to enter the data center, please apply to ITD.
- Enhance Monitoring and Inspections
During this period, ITD operations team will strengthen monitoring and inspections of the network and various systems, remaining on duty and always prepared for emergency system handling.
- Time Slot for Necessary Changes
If it is necessary to adjust campus networks, data centers, cloud platforms, HPC, and other infrastructure-related services, a thorough assessment, a formal proposal, and approvals from both department head and ITD are required. Besides, changes can only be made from 00:00 to 05:00.
If you have any questions, please contact us at <gzit@hkust-gz.edu.cn>. Wishing everyone a happy Spring Festival!
Information Technology Department (ITD)
January 24, 2025