Introduction

Introduction

INFORMATION TECHNOLOGY DEPARTMENT (ITD)

Information Technology Department (ITD) of HKUST(GZ) serves as the management and service section working for campus information technology. ITD is responsible for the construction, operation, and maintenance of campus infrastructure such as networking, cloud services, and high-performance computing. Infrastructure lays the technical groundwork for various campus application facilities while also ensuring the internal cybersecurity. Additionally, ITD provides ample technical support for teaching and learning, researching, administrative operating, and campus daily living by information and intelligent technologies.

BUSINESS APPLICATION
CAMPUS CARD
The function of the physical card is equal to that of the digital card.
  • Pass the campus gates
  • Unlock the doors of offices/dormitory rooms
  • Use shared printers
  • Access the elevator control
  • Make payments
  • Borrow/return books in the library
HKUST(GZ) Go (科大GO)
Search “科大Go” mini program via WeChat.
  • Book rooms
  • Reset the door password of office/dormitory rooms
  • Make visitor appointments
  • Navigate on campus
  • Report faults
  • Access the GPT resources
DATA “BRAIN”
Data Middle Platform
The base of data collection.
  • Data collecting
  • Data cleaning
  • Data analyzing
  • Data applying
Campus
The presentation of data analysis.
  • Serve as the operations and command center
  • Display mutidimensional and visualized data reports
INFRASTRUCTURE
Network
  • Wireless network (HKUSTGZ, eduroam)
  • Wired network
  • International research network
  • IP telephone network
Cloud
  • Public cloud
  • Private cloud
  • High-performance computing (HPC) resources
OFFICE INFORMATIZATION
CAMPUS ACCOUNT
  • Unified identity authentication for accessing campus network, information systems, intellegent systems, office software and other IT-related facilities
  • Federal authentication between CWB and GZ campuses (ongoing)
  • Account format for staff/faculty: username@hkust-gz.edu.cn
  • Account format for students: username@connect.hkust-gz.edu.cn
GENERAL OFFICE SOFTWARE
  • Software list: ITD website - Download Center
  • Microsoft 365: Outlook, SharePoint, OneDrive, Teams, Word, Excel, PowerPoint, OneNote
  • Meeting software: Zoom, Tencent Meeting
  • PDF reader: Adobe, Foxit
ROOM BOOKING
  • Room types:
  • Meeting room
  • Classroom
  • Activity room
  • Library
  • Sport venue
  • Shared office
  • Visitor Information Center
OFFICE FACILITIES
  • Information Technology Department (ITD) purchase general office facilities for staff and faculty members, including:
  • Laptop
  • Desktop
  • Monitor
  • Paper shredder
  • Mouse and Keyboard
  • Docking station
INTERACTIVE TEACHING & LEARNING
  • • ONLINE AND OFFLINE INTERACTION
  • • LECTURE INTERACTION
  • • MULTI-SCREEN DISCUSSION
CENTER CONTROL:
Turn on or turn off the whole facilities in a classroom by ONE-CLICK
SEEWO PINCO (希沃品课):
The course supporting software enables wireless screen transferring and online interactions.
INTERACTIVE E-BLACKBOARD:
It enables handwriting, screen splitting and sharing, file transferring, application installing, etc.
COURSE RECORDING:
With video and audio facilities, courses can be recorded automatically. And the recordings can be found via: pinco.seewo.com through the faculty’s portal.

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